The online chat ease the exchange between customers and support agents. .
Here is how you use the online chat:
- Click on the Online Chat box at the bottom right of the screen.
- Respond to the different questions.
- Write your questions.
Normally, you will receive an answer in a couple seconds if you ask a question between our opening hours.
- Monday to friday 9 to 5.
- Closed during lunch time (12-13 o'clock)
- Closed during the evenings and weekends.
Note that you can also leave a message in the online chat when we're not opened. The question will be transferred to our tickets and we'll answer you in the following 24 to 48 hours.
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